“Work-life balance, challenging projects, and a team-based environment are important to me…”

SWC / Business Engagement Manager

Rachael joined SWC in 2011 as a Business Engagement Manager and leader of the company’s Business Intelligence and EDI market initiatives. This role has provided Rachael with an opportunity to directly impact client success as well as SWC itself. It’s a heavy duty position but SWC’s focus on work-life balance helps her stay charged and ready for the next challenge.


At SWC a Business Engagement Manager is responsible for helping SWC’s clients best utilize technology to succeed. You will manage a portfolio of accounts, identify potential solutions and work with the delivery teams to scope projects and ensure their success. The successful candidate will bring broad IT experience spanning software development, infrastructure, security and project management in both large and small-to-midsize businesses. This position is a mix of client and project management and requires the ability to gather high level business requirements and understand how technology solutions can address the customer’s challenge or opportunity. The Business Engagement Manager is SWC primary customer interfacing person, responsible for building strong, successful, long-term partnerships.

SWC is a full-service IT solutions provider headquartered just west of Chicago in Oak Brook, Illinois. SWC provides IT services to small and mid-sized Chicago area businesses. SWC was named by Crain’s Chicago Business as one of the Best Places to Work in Chicago.